Potential problems between home-based care providers and the families that they serve can be avoided by using a parent/provider service contract. The contract should be an agreement between the provider and the parent that states what the provider provides and what the parent provides. Issues that need to be included in a parent/provider contract are:
1. Hours of operation.
2. Fees and your late pick-up policy.
3. Vacation and sick days policy.
4. Information about the snacks and meals provide.
5. Any extra fees.
6. Information about your discipline policy.
7. Emergency care giver policy.
8. Any other important from your handbook that you want parents to know and understand.
Parents need to be clear about the care givers’ policies. Parents and providers should discuss these issues and sign the contract before the child begins coming to your home. A cooperative relationship will be established and lead to better care of the children.